At True North Smokes, we strive to process and ship your order as quickly as possible.
Orders are processed within 1–2 business days after payment has been received and confirmed.
We currently ship within Canada only.
All orders are shipped with tracked shipping, and you’ll receive a tracking number by email once your order has been shipped.
Free shipping is available on orders over $199.
Delivery times typically range from 2–7 business days, depending on your location.
Orders must be paid within 24 hours of being placed.
If payment is not received within 24 hours, the order will be cancelled and will not be shipped.
Please ensure your shipping address is correct before placing your order.
True North Smokes is not responsible for delays, lost packages, or additional shipping charges resulting from incorrect or incomplete shipping information provided by the customer.
If you have any questions about your order or shipping, please contact us and we’ll be happy to help.
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